Best Practices for Veteran Hiring and Retention from a Panel of Industry Experts

Thursday, October 05, 2017 7:30 AM
Approved for 1.5 SHRM PDC's and HRCI credits
Speaker(s): Panel

Best Practices for Veteran Hiring and Retention from a Panel of Industry Experts 
October 5TH Breakfast
7:30AM Breakfast Starts-Program starts at 8AM
Crowne Plaza, King of Prussia

The number of veterans seeking to enter the civilian workforce over the past 25 years has increased dramatically, but for many companies, military veterans remain an untapped resource when it comes to answering their recruiting needs.  Bringing skilled veterans together with hiring companies is not always as easy as you may think. Many employers prefer to hire veterans, but have difficulty attracting veterans to their openings and the traditional sources of job fairs and strategic placement of job postings don’t always have the success that employers seek. Veterans often have a difficult time translating their military experience into “civilian speak”, companies may have difficult time reading a veteran’s resume and deciphering the military terms, and veterans are often reluctant to self-identify their veteran status.  This panel discussion will help crack the code of this type of recruiting, and explain the return on investment, and emphasize the comradery that goes along when companies implement a successful veteran hiring program.


Tracy Flanagan-Co-founder & Senior Vice President, JDog Franchises, LLC. Tracy helped create JDog Junk Removal & Hauling with her husband Jerry in 2011 and built upon and expanded its focus to enable veterans and veteran families to realize their dream of business ownership. In addition to explaining the benefits of JDog franchise ownership to veterans and their spouses, Tracy assists the franchisees in launching their businesses through culture and customer service training as well as ensuring consistency in operations throughout all franchises.  She created and leads the JDog Spouses resource group and acts as both resource and mentors to franchisees and their spouses, assisting in connecting franchisees with the VA’s Compensated Work Therapy Program. Tracy also takes an active role in marketing the JDog brand, attending military job fairs, conferences and conventions, and traveling to franchisee territories.
Prior to starting JDog Junk Removal & Hauling, Tracy obtained a degree as a legal secretary and worked in the legal and corporate sector for several years, including roles at Unisys Corporation and Hahneman Hospital.  Her outside interests include volunteer ambulance work as an EMT for 10 years and is active in several modern ballet and jazz dance groups.  She also served as a Deacon and Co-Chair of the Worship Committee at Trinity Presbyterian Church.

Michael HansenNational Director of Veterans Affairs, Power Home Remodeling. Michael excelled within various leadership roles within Power Home Remodeling, the nation’s second largest remodeler, creating its Military Affairs department and leading the newly created Power Veterans Initiative, a unique approach to recruiting and retaining veterans which increases the talent development of veterans and their spouses within the organization.  His success at Power has had a big impact for hundreds of veterans and their families around the country, and it will continue to have an even bigger impact in the years to come. Michael also served in the Marine Corps from 2002-2010, being deployed four times within the Marine Corps Intelligence Community during his service. His deployments included serving in Iraq during Operation Iraqi Freedom and Afghanistan, where he was attached to the 4th Light Armored Reconnaissance Battalion.  As a Counterintelligence Analyst, Michael worked closely with local human intelligence sources to create a clear picture of the areas of operations, meritoriously promoted to Sergeant, and subsequently awarded the Navy and Marine Corps Commendation Medal for his efforts overseas. Michael holds a bachelor’s degree in International Security and Conflict Resolution at San Diego State University, and attended graduate school at The Institute of World Politics.

Deborah Kliman-Vice President of Human Resources, Sabre Systems, Inc.  As a member of Sabre’s leadership team, she provides strategic guidance to executive management and provides hands-on direction to Sabre’s geographically dispersed and diverse workforce, while supporting their workforce of 21% veterans.  Deb’s more than 25 years of HR expertise, includes entrepreneurial experience in launching and running her own HR consulting and recruiting firm and prior HR roles at Verizon and Verizon Affiliates.  In addition to serving as Diversity Resource Connection Member for the Greater Valley Forge Human Resources Association, Deb’s volunteerism extends deeply into the veteran communities, including presentations to veterans groups at local universities as well as resume preparation, job searching and interviewing skills, role-play interviewing, and helping veterans identify their transferable skills to successfully transition from the military to private industry. In addition, she was a guest speaker on the “Welcome Home Veterans” Radio Show and is a member of the Philadelphia Salute Coalition where she and other veterans and veteran Supporters connect veterans to Philadelphia employers and empower local companies to strengthen their veteran networks.
Deb earned a Bachelor of Arts degree in Business Administration from Arcadia University and has completed the Michigan Ross School of Business’ Strategic Human Resource Planning Executive Education Program.

Daniel La Hart—Sr. Consultant, Diversity & Inclusion, Lincoln Financial Group.  Daniel provides Diversity and Inclusion consultative support for Lincoln Financial Distribution, Lincoln Financial Network, Annuity Solutions and Group Protection. Prior to joining Lincoln, Daniel’s MetLife role was focused on Military and Veteran Programs, providing programs whose impact intersected multi-functional areas of the organization including: talent acquisition, development and retention; community alignment including philanthropic efforts; and product and service alignment.  Daniel worked closely with MetLife’s Military Veterans Network to promote associate engagement, provide educations on military talent and culture as well as support career development through Diversity Resource Networks.
Daniel also served as career firefighter with the state of New Jersey for 3 years. Daniel continues his service in the New Jersey Air National Guard as an Intelligence Analyst and Senior Non-Commissioned Officer.  His military experience spans 13 years with multiple deployments in the Air Force in support of Operations Enduring Freedom and Iraqi Freedom.
Daniel holds a Bachelor of Arts degree in History from Thomas Edison State College, Associates of Science degrees in Intelligence Studies and Fire Science from the Community College of the Air Force, and he is currently pursuing an MBA at Thomas Edison State College.

Jean South--CEO of Hire Served, a nationwide recruiting firm specializing in finding prior servicemembers (military, law enforcement, first responders) for its clients. The daughter of Army veterans and wife of a Marine, Jean spent nine years in government service herself as an FBI Special Agent, specializing in Russian Organized Crime cases. She also spent two years working for McChrystal Group, a leadership and management-consulting firm founded by retired Four-Star General Stanley McChrystal. Jean is the host of Career Chat: Navigating Your Career with Purpose and Intention, which airs weekly on the RVN Television Network and the Recruiting and Career Chat podcast produced by Hire Served.
In her "spare" time, she is a Board member with Semper Fido, a non-profit which pairs veterans with PTSD and TBI with service dogs, and a volunteer with The Weekly Fight, an organization dedicated to bringing attention to the high rate of suicides in the veteran community.

Jean earned her MBA and her Bachelor degree in Psychology at Palm Beach Atlantic University.

Both GVFHRA Members and Non-Members are invited to this event.

Online Payment Pricing
GVFHRA members $40.00 (after cutoff price)
Non Members $50.00 (after cutoff price)
Student Pricing $20.00 (after cutoff price)

Crowne Plaza
King of Prussia PA 19406
Door to door directions

GVFHRA | 2119 County Line Road | Villanova, PA 19085-1733 | Phone: 610-551-4736 | Fax: 610-525-2187 |